Parts & Repairability Policy

In accordance with Quebec requirements relating to the durability, repairability and maintenance of goods, this page presents information on the availability of replacement parts. Information concerning the availability of replacement parts is provided for the products listed below. Unless otherwise indicated, products that do not appear on this list do not offer replacement parts. This policy aims to help customers identify the products for which replacement parts may be available. Where applicable, links to replacement parts or product-related information are provided directly in the tables below.

  • Parts: indicates the availability of a replacement part for the product.
  • Link: when a link is available, it leads to the applicable replacement part or product page.

Walking Aids

SKU Description Parts Link
2040 FOLDABLE COMPACT WALKER - SILVER Walker skis available as replacement part for purchase View product
4031 ALUMINUM CRUTCHES - SMALL (4.6 - 5.2) (PAIR) Tips for crutches available as replacement part for purchase N/A
4031 ALUMINUM CRUTCHES - SMALL (4.6 - 5.2) (PAIR) Crutches pads available as replacement part for purchase View product
4031 ALUMINUM CRUTCHES - SMALL (4.6 - 5.2) (PAIR) Handrests for crutches available as replacement part for purchase View product
4032 ALUMINUM CRUTCHES - MEDIUM (5.2 - 5.10) (PAIR) Tips for crutches available as replacement part for purchase N/A
4032 ALUMINUM CRUTCHES - MEDIUM (5.2 - 5.10) (PAIR) Crutches pads available as replacement part for purchase View product
4032 ALUMINUM CRUTCHES - MEDIUM (5.2 - 5.10) (PAIR) Handrests for crutches available as replacement part for purchase View product
4033 ALUMINUM CRUTCHES - LARGE (5.10 - 6.6) (PAIR) Tips for crutches available as replacement part for purchase N/A
4033 ALUMINUM CRUTCHES - LARGE (5.10 - 6.6) (PAIR) Crutches pads available as replacement part for purchase View product
4033 ALUMINUM CRUTCHES - LARGE (5.10 - 6.6) (PAIR) Handrests for crutches available as replacement part for purchase View product
412 BLUE DIAMOND ADJ. ALU CANE Cane tip available as replacement part for purchase View product
413 BLACK BOHEMIAN ADJ. ALU CANE Cane tip available as replacement part for purchase View product
420N ALUMINUM ADJUST. CANE - BLACK Cane tip available as replacement part for purchase View product
422 CANE + RETRACT. ICE-PICK - BLACK Cane tip available as replacement part for purchase View product
428 CANE + RETRACT. ICE-PICK - BLACK Cane tip available as replacement part for purchase View product
444 BOHEMIAN CHIC ADJ. ALU CANE Cane tip available as replacement part for purchase View product
516 CANNE AJUST. - CONSORT - BLACK Cane tip available as replacement part for purchase View product
5942 ALUMINUM OFFSET ADJUST. CANE - BLACK Cane tip available as replacement part for purchase View product
5962 ALUM. ADJ. OFFSET ICE CANE ICE PICK 30"-39" BLACK Cane tip available as replacement part for purchase View product

Orthopedics

SKU Description Parts Link
9960 SPORT - THERAPEUTIC SPORTS BELT - S/M Gel compress available as replacement part for purchase View product
9961 SPORT - THERAPEUTIC SPORTS BELT - L/XL Gel compress available as replacement part for purchase View product
99611 SPORT - THERAPEUTIC SPORTS BELT - XXL Gel compress available as replacement part for purchase View product

Home Care

SKU Description Parts Link
8076 FAST READ RIGID THERMOMETER C/F Additional probe covers available as replacement part for purchase.
User-replaceable battery.		 View product
8086 FAST READ FLEXIBLE THERMOMETER C/F Additional probe covers available as replacement part for purchase.
User-replaceable battery.		 View product